Website chatbot + lead capture

Website chatbots that help small businesses capture leads after hours.

Ell Vii's Automations builds chatbot flows that answer common questions, collect customer details, route inquiries, and support CRM follow-up so visitors do not leave without taking the next step.

Updated July 6, 2026

View Chatbot Pricing View app demo Read the chatbot guide
Website chatbot lead capture flow showing questions, customer details, service routing, and CRM follow-up.

A chatbot should not make your business feel robotic

The best chatbot is simple, helpful, and focused. It should answer repeat questions, collect the right details, and help serious customers get to the next step. It should not pretend to be a person or trap visitors in a confusing script.

Answer Questions

Give visitors quick answers about services, pricing, booking, location, availability, and next steps.

Capture Leads

Collect names, phone numbers, emails, project details, service needs, and urgency directly from the website.

Connect CRM

Move chatbot conversations into a follow-up process so leads are organized and easier to close.

Chatbot pricing starts simple

Chatbot Lite starts at +$197 one-time for basic FAQ and lead capture setup. A more guided Website Assistant starts at +$397 one-time, with optional support from +$97/mo. A chatbot with CRM handoff starts at +$697 setup and +$197/mo+. Custom AI or knowledge-base chatbot projects start at $1,200+ setup and $397+/mo.

Paid AI usage, SMS/email costs, third-party software, phone tools, and custom integrations are separate unless listed in the quote.

See full chatbot pricing

Chatbot features

  • Lead capture questions
  • FAQ answers
  • Service recommendation flows
  • Appointment or consultation request support
  • CRM handoff and follow-up options

Good first chatbot flow

  1. Ask what service the customer needs.
  2. Ask for name and contact information.
  3. Collect timing, location, and project details.
  4. Recommend the next step or pricing page.
  5. Send the lead into CRM or an owner follow-up process.

Use the Ell Vii's Automations app as the demo

The Ell Vii's Automations app is the clean example: a customer opens an app-style chat, asks questions about the business, shares contact details, and the request can move into CRM-style follow-up. That same structure can be adapted for another small business.

View Ell Vii's Automations app demo Business app pricing

Chatbot questions

Do I need a chatbot? A chatbot helps when visitors ask repeat questions, contact you after hours, or need help choosing the right service.

Can it replace a person? No. The best chatbot supports the business by collecting information and answering basics, then routes serious leads to the owner or team.

Can it connect to CRM? Yes. A chatbot becomes more valuable when leads can move into a pipeline, reminder, or follow-up system.

Is a chatbot the same as a business app? Not always. A chatbot can live on the website, but it can also become part of a business app when the owner wants an app-style customer experience.

Need your website to answer questions when you are busy?

Add chatbot lead capture when your website has clear services and a real follow-up path.

See chatbot upgrade path